If you are dealing with a disclosure of abuse or immediate incidents, you must record the allegation as thoroughly as possible. It is critical to listen carefully to what the vulnerable adult is communicating to you.
A good practice is to grab a notepad and start writing down the exact words the individual uses when they are narrating the incident.
Try to be patient with the victim and do not bombard them with questions. If you want to ask them a specific question, try to make it open-ended. You should also try to be as objective as possible while listening to the recount of the events.
Make sure that you don’t paraphrase the narration and use the actual words said to you by the vulnerable adult. After noting down the incident, write the date and time, ending with your signature.